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Support for Families - The Family Hub Service

Internet Safety

Keeping Safe Online

Top Tips

  • Don’t communicate with strangers
  • Don’t share personal information online
  • Be careful of images you are sharing online & never in school uniform
  • Question why an older person/people are showing you so much interest in you…
  • Set social media profiles to private
  • Only allow friends to view your profiles
  • Don’t share your passwords with friends
  • Turn off location settings when using apps & games
  • Not everything on the Internet is trustworthy…
  • Only play age appropriate games
  • Do not Live Stream – you can’t edit a live stream!

Everything you do online leaves a trail… make sure you have a positive online reputation…

  • Make a Positive Footprint
  • Search Yourself Online
  • Check Your Privacy Settings
  • Think Before You Post!
  • Remember… You can Deactivate/Delete Accounts!

Fortnite – most young people play this game in groups online (known as “parties”). Make sure young people only join parties with people they know. Young people will also often play the game with a headset on, which means they can hear other people’s conversations while playing the game. This can lead to young people hearing swear words and generally conversations they shouldn’t be listening to. Young people should be encouraged to not use a headset while playing the game.

Roblox – popular game particularly with the primary age group. Users can chat to other users while playing the game. Young people should turn off live chat/messaging while playing the game. Similar games include Minecraft and Clash of Clans.

Other games which are more graphic such as Call of Duty and Grand Theft Auto – these games are 18+.

Social Media; Facebook, Snapchat, Instagram, Twitter, YouTube, Google +, Tik Tok (formerly called Musicly), Pinterest, Whatsapp, Messenger, LinkedIn and Tumblr. You have to be 13+ to have accounts on these social media apps. If you are using social media underage you must show your parents/carers what you’re doing before you post anything. Please see top tips on page 1 for more guidance. Make sure GhostMode is turned on when using Snapchat.

Games Consoles – Xbox, Playstation 4 & Nintendo Switch. All games consoles have built in location settings and are on by default unless you go into the settings to switch locations/GPS to off. Most online games will automatically connect to your location sometimes without you knowing – make sure your location is off before playing games and using websites and apps you’ve never used before.

  • Definition: Also known as Online Bullying. The use of electronic communication to bully a person, typically by sending messages of an intimidating or threatening nature.
  • As a result of cyberbullying victims can experience low self-esteem, anxiety and depression.
  • 24/7 contact – if someone is bullying you offline/face-to-face at school then this can only happen when you’re at school. Online bullying can happen 24/7 as you can always be contacted.
  • Treat people online how you would treat them face-to-face.
  • If someone is bullying you online you must report it. Block the person and tell a trusted adult.

Definition: Grooming is when someone builds an emotional connection with a child to gain their trust for the purposes of sexual abuse or exploitation.

Grooming may be a phased, gradual process used by offenders to sexually exploit children. It can take place over varying periods of time either online or offline – from a few days to several years. Offenders prey on the vulnerabilities of the young people.

Grooming – The Signs:

  • Receiving unexplained gifts or money
  • Change of appearance
  • Increased/secretive use of mobile phone
  • Secretive behaviour
  • New ‘friends’, some may be significantly older
  • New experiences e.g parties
  • Being asked to send explicit images online
  • Breakdown in friendships/family support
  • Regularly going missing
  • Absence from school
  • Physical injuries
  • •rug or alcohol misuse
  • Involvement in offending
  • Repeat sexually-transmitted infections
  • Self-harm and/or thoughts of or attempts at suicide
  • Targeting/Contacting
  • Gaining Trust/Befriending
  • Fake Relationship
  • Which then leads to a controlling relationship/sexual exploitation & abuse.

Definition: Nudes is the sharing of nude/partially nude images or video with another person/people via electronic devices.

Why would a young person send nudes? To boost self-esteem, to explore their sexuality, peer pressure, flirting, attention seeking, they think they’re in love.

Risks – Photo’s rarely staying with one person, photos can be used to threaten/blackmail, cyber bullying, used for grooming.

Consequences – Images of under 18’s are indecent images of children (formerly known as Child Pornography). It is against the law for young people to send nude images/videos and could have massive implications on a young person’s future. Future jobs and travelling to foreign countries may not be possible with this on your record.

The impact of Porn;

  • Can lead to problematic Relationships
  • Potential negative self-perception/worth
  • Potential thoughts of Inadequacy
  • Body Image Issues
  • Copy what you seen in Porn (violence/aggression)
  • Detrimental to sexual education & experience

Illegal – abusive images of children – under 18 including computer generated images. Owning extreme porn – threatening a persons life and injury. Bestiality and Necrophilia.

Legal - Porn showing explicit pictures of sexual intercourse, oral sex, anal sex as long as not extreme and all involved over 18

Revenge Porn is the sharing of private, sexual materials, either photos or videos, of another person without their consent and with the purpose of causing embarrassment or distress.

In April 2015, it became an offence to share private sexual photographs or films without the subject's consent. This applies to all ages.

CEOP (Child Exploitation & Online Protection Command) -

The Child Exploitation and Online Protection Command, or CEOP Command, is a command of the UK's National Crime Agency, and is tasked to work both nationally and internationally to bring online child sex offenders, including those involved in the production, distribution and viewing of child abuse material, to the UK courts.


Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline.



Tele: 08001111


Phone call or web chat with a counsellor 24/7, Childline also have an app

Get help and advice about a wide range of issues through a phone call, talk to a counsellor online, send an email or post on the message boards.

Childnet (info & resources) –

Working  directly with children and young people from the ages of 3 to 18 on a weekly basis, as well as parents, carers, teachers and professionals, finding out about their real experiences online, and the positive things they are doing as well as sharing safety advice.

Barnado’s –


Barnardo's protects and supports the UK’s most vulnerable children and young people. We help bring out the best in them – no matter who they are or what they have been through.


Tele: 0800 1111


The NSPCC Helpline is a UK service offering specialist support, advice, counselling and information for anyone with concerns about a child they can offer children and young people counselling by voice, online and by text and ensure that adults with concerns about a child have someone to turn to 24 hours a day.



For Me (Childline app)

'For Me' is the new app that puts Childline in your pocket. It's free, it's secure and it's designed by young people for young people